Cancellation Policy – Orélth
Orélthdesigned in London

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Made to Order
Cancellations
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Every Orélth gown is made to order — created individually, for you, in your exact size. Nothing is taken from a shelf. Everything begins with you.
Order Placed
The moment you say yes
Fabric Purchased
Sourced for your gown alone
Beads Allocated
Counted, set aside, yours
Work Begins
Our artisans take the first stitch
O
From the First Moment
Production begins the moment
your order is placed.
Because materials are bought and work begins as soon as your order is received, we are unable to accept cancellations, changes, or amendments once an order has been placed.
All Sales Are Final at the Point of Purchase
The Regulations
As each gown is made to your specifications, orders are exempt from the standard 14-day cooling-off period under the UK Consumer Contracts Regulations 2013, which excludes goods made to the consumer's specifications.
Before You Order
If you are unsure about sizing, colour, or timing, write to us before placing your order — we are happy to help you choose with confidence.